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Human to Human Support, for Real​

Human to Human Support, for Real​

All plans include unlimited emails and access to support. We’re here to help you, talk to sales.

Frequently asked questions

Is the trial free?

Yes. You don’t have to enter a credit card and can access a full featured Pro Plan account. Add users, sync calendars, create appointments, send text reminders. All free for 7 days.

Do you offer pricing for non-profits?

Yes. We offer a 30% discount for non-profits on our annual plan. 

Which payment methods are accepted?

All plans are paid via credit card in USD. If you pay annually for an amount over $10,000 you can request to pay by invoice. If you pay by invoice for accounts under $10,000 there is a $250 fee per invoice. 

What is a “user” in your system?

All plans are priced based on the number of users. A user is typically a staff member that is taking appointments or an account admin. A user can also be a contractor, a resource, or an additional calendar for booking 2 appointments at one time. 

Number of customers is unlimited on all plans from Free to Pro+.

Are text messages included?

Yes, all of our plans include text message reminders. The Pro plan includes 1 text message reminders per appointment. The Pro+ plan includes 2 text reminders per appointment. 

Can I upgrade or downgrade anytime?

Our pricing is based on the number of “users” in our system and the plan that you are on. Each time you add or remove users your billing is automatically reflected pro-rata. You can upgrade or downgrade from Pro to Pro+ anytime. To go from Pro or Pro+ to free you must remove all but 1 user.  

Discount for annual plans?

Yes. We offer a 20%+ savings for plans that are paid on annual basis. Your plan will then renew each year automatically unless you cancel before your renewal date. 

Can I cancel anytime?

Yes, you can cancel anytime. A plan that is cancelled will not be renewed on the renewal date, whether monthly or annual. 

Do you offer refunds?

No. We do not offer refunds on monthly or annual plans. We offer a free trial to test the software, once payment is made we do not offer a refund. 

Do you offer discounts for Startups?

Yes. Check out our startups page here!

Ready to give it a try? 

Sign up for a free 7 day trial. No credit card required. 

Bookafy


"See why +25,000 organizations in 180 countries around the world trust Bookafy!

Feature rich, beautiful and simple. Try it free for 7 days"

Casey Sullivan

Founder

Bookafy



"See why +25,000 organizations in 180 countries around the world trust Bookafy for their online appointment booking app!

Feature rich, beautiful and simple. Try it free for 7 days"

Casey Sullivan

Founder